ITIL 4 Practitioner: IT Asset Management
Learn how to plan and manage the full lifecycle of all IT assets to help your organisation maximise value, control costs, and manage risks related to the purchase, use, and disposal of those assets.
What will you learn?
* Key concepts
Understand the purpose and key concepts of IT Asset Management, elucidating its significance in managing and optimising the lifecycle of IT assets to maximise value, control costs, and manage risks.
* Practice success factors
Learn about practice success factors (PSF) and key practice metrics, essential for evaluating the effectiveness and efficiency of IT Asset Management in achieving organisational goals and ensuring compliance.
* Practice Processes
Explore IT Asset Management processes, including key activities, and learn how to integrate them into your organisation’s value stream to ensure comprehensive tracking, management, and optimisation of IT assets.
* Roles and Competencies
Focus on key roles within IT Asset Management, and understand how to position the practice effectively within your organisation. Develop the necessary competencies for managing IT assets throughout their lifecycle.
* Information and Technology
See how Information and Technology can support and enable IT Asset Management to deliver improvements, providing tools and systems for effective asset tracking, management, and optimisation.
* Partners and Suppliers
Explore the role of partners and suppliers in IT Asset Management, understanding how to collaborate effectively to enhance asset management practices and leverage external expertise and resources.
* The ITIL Capability Model
Discover how the capability criteria support the practice’s capability development, ensuring alignment with industry best practices and organisational requirements for effective IT Asset Management.
* Practice Success
Learn strategies for succeeding with IT Asset Management and understand how it is supported by the ITIL guiding principles, ensuring the establishment of robust asset management practices to achieve business goals and optimise asset value.
