ITIL 4 Practitioner: Service Level Management
Posted on25/нов/2024
ITIL 4 Practitioner: Service Level Management The purpose of this module is to provide best practice guidance on how to set clear,... Read More
ITIL 4 Practitioner: Supplier Management
Posted on25/нов/2024
ITIL 4 Practitioner: Supplier Management The purpose of this module is to ensure that the organisation’s suppliers and their performances are managed... Read More
ITIL 4 Practitioner: Relationship Management
Posted on22/нов/2024
ITIL 4 Practitioner: Relationship Management The purpose of this module is to establish how to nurture the links between the organisation and... Read More
ITIL 4 Practitioner: IT Asset Management
Posted on22/нов/2024
ITIL 4 Practitioner: IT Asset Management Learn how to plan and manage the full lifecycle of all IT assets to help your... Read More
ITIL 4 Practitioner: Service Configuration Management
Posted on22/нов/2024
ITIL 4 Practitioner: Service Configuration Management Learn to provide accurate and reliable information about the configuration of services and configuration support items... Read More
ITIL 4 Practitioner: Release Management
Posted on22/нов/2024
ITIL 4 Practitioner: Release Management Learn best practices for making new and changed services available for use, in line with your organisation’s... Read More
ITIL 4 Practitioner: Deployment Management
Posted on22/нов/2024
ITIL 4 Practitioner: Deployment Management Learn how to move new or changed hardware, software, documentation, processes, or any other component to live... Read More
ITIL 4 Practitioner: Change Enablement
Posted on22/нов/2024
ITIL 4 Practitioner: Change Enablement Learn to maximise the number of successful service and product changes by ensuring that risks have been... Read More
ITIL 4 Practitioner: Monitoring and Event Management
Posted on22/нов/2024
ITIL 4 Practitioner: Monitoring and Event Management Learn how to systematically observe services and service components, recording, reporting, and responding to selected... Read More