ITIL 4 Practitioner: Service Request Management
Posted on22/нов/2024
ITIL 4 Practitioner: Service Request Management Learn to deliver an agreed quality of service by handling all predefined, user-initiated service requests in... Read More
ITIL 4 Practitioner: Problem Management
Posted on22/нов/2024
ITIL 4 Practitioner: Problem Management Receive practical guidance on the processes and activities of Problem Management, including their roles in the service... Read More
ITIL 4 Practitioner: Service Desk
Posted on22/нов/2024
ITIL 4 Practitioner: Service Desk Learn how to improve user and customer experience, as well as the overall success of your service... Read More
ITIL 4 Practitioner: Incident Management
Posted on22/нов/2024
ITIL 4 Practitioner: Incident Management Learn about the processes and activities of the Incident Management practice, and their roles within the service... Read More
ITIL V4 Foundation – ELearning
Posted on22/нов/2024
ITIL 4 Foundation Advance your career in IT service management with the ITIL Official eLearning course, crafted by the creators of ITIL:... Read More
ITIL 4 Specialist: Collaborate, Assure and Improve
Posted on22/нов/2024
ITIL 4 Specialist: Collaborate, Assure and Improve A combined module that covers the key concepts of 5 ITIL Practices: Relationship Management, Supplier... Read More
ITIL 4 Specialist: Plan, Implement, and Control
Posted on22/нов/2024
ITIL 4 Specialist: Plan, Implement, and Control A combined module that covers the key concepts of 5 key ITIL practices: Change Enablement,... Read More
ITIL 4 Specialist: Monitor, Support, Fulfil
Posted on20/нов/2024
ITIL 4 Specialist: Monitor, Support, Fulfil course A combined module that covers the key concepts of 5 ITIL Practices: Incident Management, Service... Read More
ITIL 4 Specialist: High-Velocity IT
Posted on20/нов/2024
ITIL 4 Specialist:High-Velocity IT course Learn practical skills to adapt service management practices to the modern organisation’s dynamic, high-velocity environment. Build resilient... Read More
